You may recall the times when you have been asked to give Customer Feedback. It could be in a restaurant, a health resort / clinic, vehicle service station or even in business by your suppliers. The feed back is either sought for the experience you had with the an individual or group of people you …
To err is human is a cliché which has been flogged to death, however what is important for organizations is to realize this fact and act on it. If to err is human, to realize this fact and to act on it is the role of management in this era of globalization. Poka Yoke: For …
Typically when we talk of improvements and breakthrough in companies we always focus on Operations, and in the manufacturing sector it is the shop floor and related activities. Often it appears that organizations keep these initiatives away from functions such as Human Resource, Sales and Finance; with an assumption that these functions cannot be improved …
Newspapers and televisions seem to be screaming of economic downturn and recession; there is a gloom in the market and pessimism with whomever you talk on business. Well economics seems to take up and down turn cycles, but for “Quality Improvement” there is never a down turn, no one accepts poor quality, but on the …
I would say execution is the link between having a great business idea and obtaining business results. When organizations struggle to achieve what they set out to, then their execution is weak. More often than not it is felt that when it comes to execution, it’s the role of the shop floor manager. According to …
Picture this- Long hours being spent every day at office, completely tired and stressed at the end of the day; staff is running helter-skelter answering critical and urgent calls from customers- dousing one fire after the other. Does that resemble your office? If no one seems to work to a plan but is in a …
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Abraham has more than two decades of experience in Quality Management and Operations, including designing quality, environmental and health & safety management systems, managing industrial engineering activities and heading a Plant. He is an expert auditor of quality systems and in working with teams to implement robust processes that is sustainable. Having worked in Aerospace and Automotive industry he understands the Industry requirements and is very meticulous in his approach in implementing the required standards. He is also a trained Lean practitioner and support training and implementing Lean Manufacturing Systems. He also conducts Yellow belt Six Sigma training and supports Green belt training.
Balaji is a Mechanical Engineer with four decades of experience with the last thirteen years in Management consultancy. His expertise is in Management Systems, with extensive experience in training, auditing and supporting implementation of Quality and Environmental Management systems. He is also a qualified tool designer from NTTF and GTTC.
Balaji keeps abreast of the latest changes in international standards for implementing quality management systems and is a Lead Auditor for ISO 9001, ISO 14001, ISO 9001, ISO 45001, ISO 22163. Also auditor for IATF 16949. He is a Lead Assessor for EXIM Bank award for Business Excellence model . With more than a decade of experience in management consulting, he has conducted 600 man-days of training and 250 man-days of audits; working with more than 35 clients.
Pradeep Kumar has about three decades of professional experience against his name. With multi-location and multi-cultural exposure paired with a Master Black Belt in Six Sigma & Lean, Pradeep’s core expertise comes from over a decade of specialization in a large multinational manufacturing company. He is a Certified MBB in Lean and Six Sigma by SBTI, Texas and trained by Mckinsey Consultants as a Lean Practitioner in Rock Hill-USA.
He currently works with large multinational companies, helping them drive Operational Excellence and implement lean strategies. Pradeep also guides senior leadership towards excellence in execution. He has trained candidates in Lean & Six Sigma in India, China, Japan, Thailand, Europe, Middle East, Sri Lanka and the USA; and mentored more than 500 Engineers and Managers in Lean & Six Sigma in India and overseas. His expertise lies in understanding gaps in current systems, designing more effective processes and mentoring teams to swiftly achieve organizational goals
