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Diplomatic Communication

Mastering communication skills can improve your image as well as authority. It can propel you to greater heights leading you to be an influencer. Understanding the need to be tactful in difficult situations, negotiate, build consensus and manage change can lead to powerful results for not only you but for the organization too.


This course aims to equip you with strategies to communicate with tact. You will gain insight into your communication style and those of others. The importance of language and the use of words to get your message accurately and persuade your audience. Learn to use techniques to be tactful and still maintain credibility.

Course Content
Perception and its importance
Communication Styles
Power of Language
Tact, Diplomacy & Credibility

Modules
Fundamentals of Communication – elements of communication, importance of perception, recognize how diplomacy and tact is delivered through good communication
Self and others – know how style impacts your and others’ communication.
Flexing your style to communicate with tact and diplomacy
Wordly Wise – recognize the power of words to send the message across accurately, leverage language to persuade
Tic tac- Tact – apply tools of tact and diplomacy to communicate effectively

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  • He has personally mentored 550 individuals.
  • He has extensive practical experience and would share the cases handled in the sessions.
  • Trained by Mckinsey Consultants as a Lean Practitioner, Rock Hill-USA
  • Certified MBB in Lean and Six Sigma by SBTI, Texas.
  • He has handled on site training and consulting in global sites at Switzerland, Netherlands, Hungary, Poland, Germany, Belgium, UAE, Srilanka, Thailand, China,Japan, USA and across Indian cities.
  • His online candidates include people from Sweden, Saudi Arabia, Australia, Philippines, PNG, Denmark, Lebanon, Kenya.
  • Certified as CEO Coach by completing Post Graduate Program in Executing Coaching by CFI India.
  • Executive General Management Program, IIM Bangalore.
  • M.Tech. Quality Management from BITS Pilani.

PRADEEP KUMAR

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