Getting the right messages across in the right way

Business writing is a necessary skill for every professional. One of the most difficult parts of professional communication is writing effectively and expressing complex ideas in an easy-to-understand manner. It is critical that you communicate clearly with individuals both inside and outside of your organization.

This course helps to get that document on to the top of the pile and make communication effective as your company and your job depends on clear communication.

Course Content
General Principles of Writing
Good writing techniques for Business Correspondence
Use of positive language
Writing Emails/ Memos, MoM, Appreciation Letters
Building Rapport through intros and making endings memorable

Modules
Introduction to Business Writing – Objectives of Business Communication.
Writing for Results – Active vs. passive voice. Crafting reader centric correspondence.
Creating a solid Framework – stress on frameworks and importance of beginning with the end in mind.
Email – Writing more powerful and professional email. Email etiquette.
Accuracy – Jargon and commonly misused and confused words.
Revising and Editing – Editing checklist.